PLEASE BE ADVISED THAT, DUE TO AN UNFORESEEN CHANGE IN CRITERIA WHICH HAS BEEN SET BY THE THAILAND GOVERNMENT, WE CANNOT SHIP HONEY OR ROYAL JELLY TO THAILAND

Shipping within New Zealand

We offer FREE DELIVERY within New Zealand on all orders over NZ $75 total.  For orders under this amount, the cost of delivery is just $4.50 per order.  All Courier orders are sent with ‘Track & Trace’. We’ll send you a dispatch email with your tracking number at the time your order is sent. Please be ensured that if there are no delivery instruction’s left on our checkout page your parcel will be left at ‘Authority to Leave”.

 

International Shipping

We can send your order to virtually any country in the world. This usually takes between 3 and 10 working days depending on the delivery service selected for the destination country.  We use NZ Post and we offer the International Air and the International Economy Courier services.  

International Courier is an affordable and secure way to send parcels to 32 key countries worldwide. International Courier parcel is for parcels up to 30kg and it has a 2 to 6 working day delivery target. With International Economy Courier you also have the peace of mind of knowing your parcel is tracked until it reaches its destination and a signature is collected on delivery. 

Any import duties or taxes, which are levied by the authorities of your country once the product reaches your country, are at your cost.  

Customs and import regulations vary widely between countries. Some of the products we sell via this website are prohibited for importation into certain countries. Unfortunately, it’s not possible for us to be aware of all of the regulations specific to any given country.  
 
It’s entirely your responsibility to ensure that any goods which you order are not prohibited/restricted within your delivery country. NZ Health Food Co Ltd accept no liability for the refund/replacement of any goods or any costs relating to, or arising from, the importation or confiscation of any goods by your countries Customs Office or other government body. 
 
Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.
 
For further detail on delivery targets please visit http://www.nzpost.co.nz/sending-internationally/delivery-zones

Our Korean Courier service is an affordable and tracked alternative to NZ Post.  These orders however can take up to 4 weeks to deliver so please bear that in mind. No more than 6 products per parcel.

Our China shipping service is an affordable and tracked option for all orders being sent to China. These orders however can take up to 4 weeks to deliver so please bear that in mind. Shipping address MUST be in Chinese. 7kg per parcel