Shipping within New Zealand

 

We offer FREE DELIVERY within New Zealand, on all orders over NZ $75 total.  

For orders under this amount, the cost of delivery is just $4.50 per order.  All orders are sent with ‘Track & Trace’. We will send you a dispatch email with your tracking number at the time your order is sent. Please be ensured that if there are no delivery instructions left on our checkout page, your parcel will be left at ‘Authority to Leave”.

 

International Shipping

We can send your order to almost any country in the world. This usually takes between 6 to 10 working days, depending on the delivery service selected for the destination country.  We use NZ Post and we offer International Tracked Shipping option.

International Tracked Shipping is an affordable and secure way to send parcels to 32 key countries worldwide. This service is for parcels up to 30 kg’s and it has a delivery target of up to 6 working days. This gives you the peace of mind of knowing your parcel is tracked until it reaches its destination, and a signature is required upon delivery. We highly recommend using this service.

Any import duties or taxes, which are levied by the authorities of your country once the product reaches your country, are at your cost.  

Customs and import regulations vary widely between countries. Some of our products are prohibited for importation into certain countries. It is your responsibility to ensure that any goods that you order, are not prohibited/restricted within your delivery country. Unfortunately, it’s not possible for us to be aware of all of the regulations specific to any given country.  As such Manuka South accept no liability for the refund or replacement of any goods or any costs relating to, or arising from, the importation or confiscation of any goods by your countries Customs Office or other government body.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

For further detail on delivery targets please visit http://www.nzpost.co.nz/sending-internationally/delivery-zones

Country Specific Shipping

China

Our China Courier service is a great value, fully tracked alternative to NZ Post.  There are current delays due to reduced courier capabilities, please allow up to 6 weeks for delivery. We are only able to send Manuka Honey products to China. Please note that the Shipping address MUST be in Chinese.

Korea

We are currently unable to ship any products to Korea. Our apologies for the inconvenience.

Thailand

Due to import restrictions, we are unable to ship Royal Jelly or Honey to Thailand