Shipping within New Zealand

 

We offer FREE DELIVERY within New Zealand, on all orders over NZ $75 total.  

For orders under this amount, the cost of delivery is just $4.50 per order.  All orders are sent with ‘Track & Trace’. We will send you a dispatch email with your tracking number at the time your order is sent. Please be ensured that if there are no delivery instructions left on our checkout page, your parcel will be left at ‘Authority to Leave”.

International Shipping

We are excited to be using DHL Express as our International Shipping Partner. Our International Shipping prices vary for each country. You can calculate the cost at the checkout page, once you have selected them items you wish to purchase. This is due to the prices being based on the weight of the products being shipped.

DHL Express offers delivery worldwide in 1-5 business days, with your ordering fully tracked until it reaches you.

Any import duties or taxes, which are levied by the authorities of your country once the product reaches your country, are at your cost.  

Customs and import regulations vary widely between countries. Some of our products are prohibited for importation into certain countries. It is your responsibility to ensure that any goods that you order, are not prohibited/restricted within your delivery country. Unfortunately, it’s not possible for us to be aware of all of the regulations specific to any given country.  As such Manuka South accept no liability for the refund or replacement of any goods or any costs relating to, or arising from, the importation or confiscation of any goods by your countries Customs Office or other government body.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

Country Specific Shipping

China

Our China Courier service is a great value, fully tracked alternative to NZ Post.  There are current delays due to reduced courier capabilities, please allow up to 6 weeks for delivery. We are only able to send Manuka Honey products to China. Please note that the Shipping address MUST be in Chinese.

 

Thailand

Due to import restrictions, we are unable to ship Royal Jelly or Honey to Thailand

 

Korea

Our customers have experienced issues shipping more than 5 kg of honey per parcel to Korea. Please check your country specific regulations before purchasing.

 

Vietnam

No honey or Bee Products.

 

Australia

No Honey or Bee Products to Western Australia
No Bee Pollen to all Australia

 

Germany 

We currently have an exclusive deal with PDP for Manuka South products to Germany, customer can order direct on the below link
https://www.manukasouth.com/de/ 

German customers can purchase from: www.vitafy.de www.manuka-honig.de www.weltbild.de www.amazon.de www.bodylab24.de www.vita-partners.de www.orbisana.de https://sandra-sharma.de/